Vanitywheel.com fully guarantees the quality of its service and products. You have the right to withdraw from the contract, without giving reasons, within 14 days. The withdrawal period expires 14 days after the day on which you or a third party, other than the carrier and designated by you, acquires physical possession of the goods. To exercise your right of withdrawal, you must inform us at one of our contact details VANITY WHEEL SRL SOCIETA BENEFIT VIA DEL CHIESINO 29 56025 PONTEDERA (PI) Italy, email: info@vanitywheel.com of your decision to withdraw from this contract by means of an explicit declaration (e.g. letter sent by post, fax or e-mail) indicating your order number, your data, including address, landline telephone number, mobile phone number, e-mail address. These data must be the same data used at the time of purchase. In order to respect the withdrawal period, it is sufficient that you send the communication concerning the exercise of the right of withdrawal before the expiry of the withdrawal period. Effects of withdrawal If you withdraw from this contract, you will be refunded all payments you have made to us, including delivery costs (with the exception of additional costs resulting from your choice of a delivery type other than the least expensive standard delivery type offered by us), without undue delay and in any case no later than 14 days from the day on which we are informed of your decision to withdraw from this contract. Such refunds will be made using the same means of payment as you used for the initial transaction; in any event, you will not incur any costs as a result of such refund. The refund may be suspended until receipt of the goods at the address provided by us. You will be responsible for the direct cost of returning the goods. We can handle the return of goods using our couriers. The transport cost you will have to pay corresponds to the transport costs indicated in your order confirmation increased by 20%: If your purchase has benefited from free shipping, you will be charged Euro 15,00 + VAT. The goods must be sent back using the original packaging. A necessary condition for the exercise of the right of withdrawal is, however, the substantial integrity of the product and the packaging. Custom-made goods are excluded from the right of withdrawal. For all aspects not specifically expressed, the European regulations for distance selling (2011/83(EU) http://eur-lex.europa.eu/LexUriServ/LexUriServ.do?uri=OJ:L:2011:304:0064:0088:it:PDF For any informaion about please contact us by phone or byu email : Phone. +39 345 3482685 Email info@vanitywheel.com